Cookie Policy

Effective Date: January 12, 2025
Last Updated: January 12, 2025
Version: 1.0

What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit websites. They help websites recognize your device and remember information about your visit, preferences, and behavior.

Similar technologies include:

• Web beacons (pixels): Small graphic images embedded in web pages or emails
• Local storage: Browser-based storage for saving data locally
• Session storage: Temporary storage that expires when you close your browser
• SDKs and APIs: Software tools that enable tracking and functionality

How We Use Cookies

Chinh Phong Group uses cookies and similar technologies to:

Essential Functionality

• Maintain your session and authentication state
• Remember your language and locale preferences
• Enable core website features and navigation
• Ensure security and prevent fraud

Performance and Analytics

• Understand how visitors interact with our Site
• Analyze traffic patterns and user behavior
• Identify technical issues and optimize performance
• Measure the effectiveness of our content

User Experience

• Remember your preferences and settings
• Personalize content based on your interests
• Pre-fill forms with previously entered information
• Provide a seamless experience across sessions

Communications

• Deliver relevant updates and newsletters
• Track email open rates and engagement
• Understand which content resonates with our audience

Types of Cookies We Use

Strictly Necessary Cookies

Purpose: Essential for the Site to function properly
Duration: Session or persistent
Can be disabled: No (required for core functionality)

These cookies enable:

• Page navigation and access to secure areas
• Session management and authentication
• Security features and fraud prevention
• Form submission and data validation

Examples:

• Session identifiers
• Authentication tokens
• Security cookies
• Load balancing cookies

Analytics and Performance Cookies

Purpose: Help us understand how the Site is used
Duration: Persistent (typically 1-2 years)
Can be disabled: Yes

These cookies collect anonymous information about:

• Pages visited and time spent
• Navigation paths and click patterns
• Device and browser information
• Geographic location (country/region level)
• Error messages and technical issues

Examples:

• Google Analytics cookies (_ga, _gid, _gat)
• Custom analytics identifiers
• Performance monitoring cookies

Functional Cookies

Purpose: Remember your choices and preferences
Duration: Persistent (varies by function)
Can be disabled: Yes (may affect user experience)

These cookies enable:

• Language and locale preferences
• Theme and display settings
• Previously submitted form data
• Remembered login details (if enabled)

Examples:

• Locale preference cookies
• Theme selection cookies
• User preference cookies

Third-Party Cookies

We use carefully selected third-party services that may set their own cookies:

Analytics Providers

• Google Analytics: Website traffic and behavior analysis
• Cloudflare Analytics: Performance and security monitoring

Content Delivery

• Cloudflare CDN: Fast and secure content delivery
• Font providers: Web font loading and rendering

Communication Tools

• Email service providers: Newsletter delivery and tracking
• Form services: Contact form processing

These third parties operate under their own privacy policies and cookie practices.

Cookie Lifespan

Session Cookies

• Temporary cookies that expire when you close your browser
• Used for essential functionality and security
• Do not store persistent information

Persistent Cookies

• Remain on your device for a specified period or until manually deleted
• Duration varies by purpose (days, months, or years)
• Used for preferences, analytics, and functional features

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

Google Chrome:

1. Menu → Settings → Privacy and security → Cookies and other site data
2. Choose your preferred cookie settings
3. Manage exceptions and clear existing cookies

Mozilla Firefox:

1. Menu → Settings → Privacy & Security
2. Choose cookie blocking level under "Enhanced Tracking Protection"
3. Manage exceptions and clear cookies

Safari:

1. Preferences → Privacy
2. Choose cookie acceptance settings
3. Manage website data

Microsoft Edge:

1. Settings → Privacy, search, and services
2. Choose tracking prevention level
3. Manage cookies and site permissions

Browser Privacy Modes

• Incognito/Private Browsing: Limits cookie storage and clears data when closed
• Do Not Track (DNT): Signals your tracking preference (not universally respected)
• Third-Party Cookie Blocking: Prevents cross-site tracking

Mobile Device Settings

iOS (Safari):

1. Settings → Safari → Privacy & Security
2. Toggle "Prevent Cross-Site Tracking" and "Block All Cookies"

Android (Chrome):

1. Chrome → Settings → Site settings → Cookies
2. Choose cookie settings and manage exceptions

Cookie Management Tools

You can also use:

• Browser extensions: Cookie managers and trackers blockers
• Privacy-focused browsers: Brave, DuckDuckGo, Firefox Focus
• Industry opt-out tools: Network Advertising Initiative (NAI), Digital Advertising Alliance (DAA)

Impact of Disabling Cookies

If you disable cookies, please note:

✅ You can still:

• Browse public pages
• Read content and information
• Access basic functionality

❌ You may not be able to:

• Stay logged in
• Save preferences
• Submit forms
• Experience personalized content
• Access certain features

Cookies and Personal Data

Information Collected

Cookies may collect:

• Device identifiers and IP addresses
• Browser type and version
• Operating system information
• Pages visited and timestamps
• Referral sources
• User interactions and behavior

How We Protect Cookie Data

• Encryption: Sensitive cookies are encrypted
• Secure flag: Authentication cookies use secure transmission
• HttpOnly flag: Prevents client-side script access to sensitive cookies
• SameSite attribute: Limits cross-site cookie sharing
• Regular audits: Review and remove unnecessary cookies

Data Subject Rights

Under data protection laws, you have rights regarding information collected through cookies. See our Privacy Policy for details on:

• Accessing your information
• Requesting deletion
• Opting out of analytics
• Objecting to processing

Third-Party Cookie Policies

Our third-party service providers have their own cookie policies:

• Google Analytics: policies.google.com/technologies/cookies
• Cloudflare: www.cloudflare.com/cookie-policy

We are not responsible for third-party cookie practices. We recommend reviewing their policies directly.

Updates to This Cookie Policy

We may update this Cookie Policy to reflect:

• Changes in our cookie usage
• New technologies or services
• Legal or regulatory requirements
• User feedback and best practices

When we make material changes:

• The "Last Updated" date will be revised
• You may receive a notification or banner on the Site
• Continued use constitutes acceptance of changes

We recommend reviewing this policy periodically.

Cookie Consent

How We Obtain Consent

When you first visit our Site:

• You will see a cookie banner or notice
• You can choose to accept or decline non-essential cookies
• Essential cookies are automatically enabled (required for functionality)
• Your preferences are saved for future visits

Withdrawing Consent

You can change your cookie preferences at any time by:

• Adjusting browser settings (see "Managing Your Cookie Preferences" above)
• Using our cookie preference tool (if available)
• Clearing your browser cookies
• Contacting us at privacy@chinhphong.com

International Considerations

EU/EEA Visitors

If you are in the European Union or European Economic Area:

• We comply with the ePrivacy Directive and GDPR
• Non-essential cookies require explicit consent
• You have enhanced rights under GDPR (see our Privacy Policy)

Other Regions

We respect privacy laws in all jurisdictions and obtain consent where required.

Contact Us

For questions about our use of cookies:

Privacy Office
Chinh Phong Group
Email: privacy@chinhphong.com
General Inquiries: ir@chinhphong.com

Please include "Cookie Policy Inquiry" in your subject line.

Related Policies

This Cookie Policy should be read together with:

• Privacy Policy - How we collect and use personal information
• Terms of Use - Conditions for using our Site

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Document Reference: CPG-POL-COOKIE-001
Next Review Date: January 2026